OUR TEN COMMITMENTS TO OUR CUSTOMERS.
We commit to the 10 point MINI Approved Bodyshop Customer Promise, providing you with peace of mind and reassurance during the repair process.
We promise to:
- Provide you and your insurer advice and guidance following an accident
- Work with your insurer to make sure you’re not left stranded
- Get back to you right away when you contact us
- Train all employees to MINI standards and deliver the highest levels of service and repair
- Make sure the repair is totally safe by using only MINI Approved Repair methods
- Always use Genuine MINI Parts and Paint
- Keep in touch with you during the whole repair process
- Guarantee your MINI anti-corrosion warranty stays in place after the repair
- Return your car to you washed and vacuumed
- Give you a MINI Approved Certificate of Repair guaranteeing the quality of our workmanship for the lifetime of your ownership of the vehicle.