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Customer Reviews.

sales

5

Particularly during this difficult time, I received excellent service & support from Lauren Parker at Mini Park Lane, London.

09 April 2021

sales

5

Very smoothe handover with no hassles

08 April 2021

sales

5

As above, a very good approach from my sales executive, quick answers to my questions. Kept me up to date on developments on the order. Good handover of the car.

07 April 2021

sales

5

Polite, helpful staff who went above and beyond to make sure we had a stress free experience.

07 April 2021

sales

5

Matthew at Mini, who was my direct contact was very helpful and professional - I appreciated all the extra miles that he went to keep me in the loop and I especially enjoyed the personalised video messages

06 April 2021

sales

5

Everything was handles virtually and in a very efficient manner due to Covid.

06 April 2021

service

5

excellent and friendly service

05 April 2021

service

4

Due to current global situation I believe the service was pretty good/on time etc.

05 April 2021

sales

5

The guy who handled the handover at mini park lane was such a nice helpful guy - great ambassador for the brand

04 April 2021

sales

5

Matthew kept in contact . Sorted financing etc fir me and also sorted out and issue will the car after it was collected.

31 March 2021

service

5

Really quick, great video, kept up to date the whole way through.

29 March 2021

sales

5

Lauren looked after us so well. Even picking up the car was seamless.

28 March 2021

service

5

They allowed me to stay and did my cars warranty check within 90 minutes. I am grateful for this as I did not need to pay for taxis home and return fare. Thank you !

27 March 2021

sales

5

Nothing was missing

27 March 2021

service

5

clear with what was being done and punctual

23 March 2021

service

5

Service experience was good and I was kept up to date.

23 March 2021

service

5

Straight forward to deal with

21 March 2021

service

5

Paul is professional giving 1st class service

19 March 2021

service

4

Didn't cost me anything! I was recommended a service pack last year, completely forgot until I went to pay!

19 March 2021

sales

5

Great services

17 March 2021

service

5

Mini park lane as usual high standards and also quality work completed

16 March 2021

sales

5

Overall Lauren and other members of the MINI team helped us with anything we needed including swift changes.

16 March 2021

sales

5

Excellent customer service from Jesse

15 March 2021

service

4

Service Centre was efficient and vehicle was ready in good time. on the day

15 March 2021

sales

5

Great quality services

10 March 2021

sales

5

All very professional and enjoyable

10 March 2021

service

5

Fast and professional service. Josh kept me informed and I had the car back at the time that he had said it would be ready. Also, the car was rather dirty and I got it back clean! Fantastic!

09 March 2021

service

4

I am very satisfied.

09 March 2021

service

5

Fast and professional service

09 March 2021

sales

5

Our Sales executive Laura Russon at Mini Park Lane was extremely helpful, efficient and knowledgeable and made the purchase of our mini a pleasurable and enjoyable experience

07 March 2021

service

5

Staff were polite and kept me informed of progress of service

06 March 2021

sales

5

They found the perfect car at the perfect price and nothing was too much trouble

05 March 2021

sales

5

Seamless integration

25 February 2021

sales

5

All good

24 February 2021

service

4

Covered everyone required

24 February 2021

service

4

-

24 February 2021

service

5

Good and quick and reliable service. Paul Palmer looked after me well.

22 February 2021

service

5

Excellent Covid-secure service

20 February 2021

sales

5

Friendly service

10 February 2021

service

5

Smooth process, hustle free.

09 February 2021

service

5

No issues, kept me updated as to what was going on and very quick turnaround.

09 February 2021

service

5

Once I got into the centre everything went smoothly.

08 February 2021

service

5

Car completed on time. No waiting around to pick up car. Paul was very helpful and knowledgeable.

07 February 2021

sales

5

Truly outstanding service from Dominique Joseph who was our main point of contact. Dominique gave us a great service, answered all our questions without delay and made buying a new Mini in a national lockdown a pleasure.

07 February 2021

service

5

Superb communication all the way through, great service and customer experience ... superb!

03 February 2021

service

4

Easy to book, efficient, helpful

02 February 2021

service

5

Prompt and professional

01 February 2021

service

5

As above

01 February 2021

service

4.5

Overall, they were very responsive.

01 February 2021

service

5

Simply because my issue was resolved.