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Customer Reviews.

sales

5

The centre was comfortable with its new distancing measures. Collection was also very smooth and easy!

16 October 2020

service

5

Excellent communication prior to appointment and customer service on the day.

08 October 2020

sales

5

As above. Also excellent response when my first choice car was not available, another good choice found very quickly.

07 October 2020

sales

5

Smooth

06 October 2020

service

5

Given the present situation we are in with covid-19 I was impressed with the changes I saw at your service center and the time it took for the service to complete, very good.

05 October 2020

service

4

Fine given the Virus

05 October 2020

sales

5

No issues. Helpful staff and a super shiny brand new car at the end. Even despite Covid times, the experience was very smooth. Thank you.

03 October 2020

service

5

Great contact and clear explanation of costs

03 October 2020

service

5

The service was outstanding, Linda looked after me and she kept me up to date constantly. She was very knowledgeable and answered any queries. She was very personable. They sourced and replaced the broken part within two days and washed my car!

03 October 2020

sales

5

First class service from Ammeer. It made all the difference.

01 October 2020

sales

5

Everyone went out of their way to accommodate me

01 October 2020

sales

5

Staff all friendly and willing to help.

30 September 2020

sales

4.5

Hands on service. Constant and helpful updates by Jess.

29 September 2020

service

3

It was very difficult to get through to the service centre and there is no information on prices before me getting there and this is not a cheap service and didn't include cleaning. Nothing was offered to me to have my car collected and returned.

28 September 2020

service

5

Warm welcome and prompt service

27 September 2020

service

5

Very helpful and fast service from staff.

24 September 2020

sales

5

It all went seamlessly and Jesse was very helpful and friendly throughout and even after we took delivery.

21 September 2020

sales

5

The car has everything I wanted and drives better than I expected. The whole process was very professionally handled including the final handover to myself.

18 September 2020

sales

5

Jesse informed me that there might be a chance of an earlier delivery of a car and he delivered :)

18 September 2020

service

5

Helpful and efficient.

18 September 2020

service

5

There is nothing to complain about and nothing that I can think that could be improved!?

18 September 2020

sales

5

Jess explained anything and everything very clearly and was always quick to respond to our queries. Despite the different circumstances because of Covid when handing over the car the level of customer service she provided was excellent.

18 September 2020

service

4

Professional, courteous

07 September 2020

service

5

Good, quick, service, nice, professional people. What more could one want.

05 September 2020

sales

5

Great showroom & service

04 September 2020

sales

5

There were no complications this time. Very quick and easy to purchase my Car with the help of Jess.

02 September 2020

sales

4

Jesse was very good and approachable

28 August 2020

service

4

Happy with the service overall, especially during this time.

28 August 2020

sales

5

Process was clearly explained by Jesse.

27 August 2020

service

5

Excellent service despite the obstacles of covid.

24 August 2020

service

5

Paul was great, the customer service from start to finish was amazing thank you

23 August 2020

service

5

Squeezed me in at very short notice - willing to go the extra mile.

23 August 2020

sales

4

We had some issues before we purchased the car but the person who sold us the car made us feel very special and was the reason we decided to buy the car.

23 August 2020

sales

5

All was perfect except for the car delivery. I was not informed that we were in the congestion charge and therefore got a fine when I left the garage. Also the person in charge of delivery if the car didn't know how to operate the convertible roof.

18 August 2020

service

5

Service, attitude and staff always super good.

16 August 2020

sales

3

Didn't feel that the range of cars and options were thoroughly presented from the outset without us having to prompt and ask multiple questions. The interest of the salesman increased only once we had decided to go ahead with the purchase

16 August 2020

service

5

You did what was needed

15 August 2020

service

5

Great customer service

14 August 2020

service

5

Service is good and on time

13 August 2020

service

5

Efficient, friendly kept me informed

13 August 2020

service

5

Worked perfectly

09 August 2020

sales

5

Excellent service from the sales person at BMW Park Lane.

03 August 2020

service

5

Very efficient, well organised

01 August 2020

service

5

I always find the staff and the quality of the service I receive to be outstanding.

01 August 2020

service

5

very courteous and helpfull ij these strange times

01 August 2020

service

5

Easy quick efficient and freindly