Easy to book, and deal with, good staff.

Annalisa was incredible

Very helpful and professional staff

The dealer at Mini Park Lane, Charlie Cohen, was very helpful and personally delivered the car to me at my home. BMW is very lucky to have him on the staff.

Buying a mini from Park Lane flagship store is an experience itself but for us it was the attention to details that really made a difference.

Very polite, kept me up to date. Efficient.

The handover of new the car was superb, very easy and everything was explained very clearly! Massive thanks to Aravin at Mini Park Lane who was so friendly and made the collection really exciting!

Tom and Ali are very nice and transparent.

Matthew Shardlow at Mini Park Lane was very knowledgeable and helpful in answering all my questions

Charlie Cohen Closed the deal at the beginning of the process. During the 4 1/2 months from the factory order he kept me fully informed all the way, making it all very pleasant

no complaints

they did what was needed

I only dealt with the Mini sales team via phone/email, but this was still excellent.

Very nice and helpful

I was looked after by Paul Palmer, the mini service consultant and he was amazing. His communication and determination to sort out my car for me was very impressive.

I was completely satisfied with the experience at Mini, Matt ensured everything was completed for collecting the car and answered all my questions. Shawn was extremely helpful going through the car on collection with me.

Dominique was excellent to deal with .

Car was serviced to high standard.

There was a fault in the car that was fixed in a couple of days.

Very good

Very good customer service from all the staff and Grant Davis in particular.

I felt supported in that regard.

Friendly service

Car was properly looked after. Service personnel were contactable and engaged

It was only a break fluid service but it was quick and the people at BMW Battersea were polite and efficient. They also did the first MOT which the Mini Centre said could not the done at the same time as the service ?

Jesse and Aravin were bot brilliant and endlessly helpful

always superb service

Treated well

Joshua was amazing, kept me informed and tried to coordinate the return of the vehicle with the least disruption to me .

All done as expected clearly explained

Good communication and efficiency.

In the past 3 years I have purchased a Aston Martin and a Range Rover, however the customer service from Mini and Jesse far exceeded my previous experience and expectations. The purchase was seamless and very efficient.

My service adviser Josh was very helpful, patient and provided lots of knowledge to help me make an informed decision

The Park Lane centre was excellent in demonstrating the functionality of the car, explaining the sale process and answering all my questions. Having the car delivered to my door was so nice. Overall, a really impressive service.

Car delivered when promised, all sorted in excellent time

BMW Battersea Servicing have looked after my Mini since I acquired the vehicle.I know my vehicle is in the best hands possibly, I wouldn't go anywhere else! Special thanks to Paul Palmer, who we can trust to take care of us and credit to Mini BMW!