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Customer Reviews.

service

5

Paul the service advisor who looks after our Mini is outstanding. Truly represents the brand, very responsive and helpful.

21 July 2021

sales

5

Friendly, professional and helpful sales people who made the whole process easy.

20 July 2021

service

4

Good, flexible service that let me drop my car off early.

19 July 2021

sales

5

Team did everything to get me in my car and on the road as quickly as possible.

18 July 2021

service

5

Jesse was very thorough and took his time to explain all the different elements and packs.

17 July 2021

sales

5

Already had a mini, all the new features were well explained.

16 July 2021

sales

4

The sales person was very knowledgeable and helpful .

15 July 2021

service

5

People were polite, kind and efficient

12 July 2021

sales

5

As mentioned above, Ammeer was very helpful and ensured I had an excellent experience when delivering the car to me. He took care all the way from the time I ordered it until I drove it away. I would just mention there is TOO much paperwork

12 July 2021

sales

4

helpful and efficient

11 July 2021

service

5

They've kept it going over 19 years

06 July 2021

sales

5

very easy

03 July 2021

service

5

I am completely satisfied because the process was smooth, reliable and well-conducted. The staff at Battersea Mini was very courteous, knowledgeable and made me feel important!

02 July 2021

sales

4

Good service

30 June 2021

sales

5

Very helpful with lots of offers for support

30 June 2021

sales

5

The process was seamless and Charlie Cohen and also Milan at the handover made the entire experience a joy. My sincerest thanks to Charlie and to Milan and to all at Mini Park Lane!

29 June 2021

service

5

All the staff I have dealt with are polite and helpful.

28 June 2021

service

5

A stressful situation turned into a positive experience from the help of Linda and the Mini Assist and Park Lane team. Thank you for all your help.

28 June 2021

sales

5

all excellent

28 June 2021

service

5

They were on time and I didn't have to wait. they easily solved the problem.

28 June 2021

service

5

Had a problem with my mini which I had just brought did everything they could to help in a very challenging situation

27 June 2021

service

5

Easy to book and fast service

27 June 2021

service

5

All staff very friendly and professional.

27 June 2021

service

5

Very well organised, safe and welcoming. A very efficient and pleasant experience.

27 June 2021

service

4.5

The repairs were done as quickly as possible, and again, everyone i spoke with was friendly and willing to assist.

26 June 2021

service

5

Easy well organised and Covid safe

25 June 2021

service

5

Very good customer service

25 June 2021

service

5

It was such a different experience from MINI Park Royal. Great process to the End. Everyone in MINI Battersea were so helpful and kind. I felt special from the moment i drove in, they had my licence plate already on a list waiting for me!

21 June 2021

service

5

Professional, courteous, well mannered, technically superb.

17 June 2021

sales

5

Alessandro was prompt, patient and fair. And worked hard to get us the car we wanted in the timeframe and budget that we had. Car delivery was also very smooth and informed, done by Khaisar.

16 June 2021

sales

5

Very easy and slick process. Felt 100% confident right the way through. Was kept fully up to date on progress. Collecting the car from the Q-Park areas was very easy and Covid safe.

14 June 2021

sales

4

it was good

08 June 2021

sales

5

Excellent service from Dominique, who was so helpful and efficient from the point of purchase to the delivery of my new car. Nothing was too much trouble and she sorted out a shortfall in payment from the GAP insurers. Excellent handover from Khiz

07 June 2021

service

5

good customer service, communication

07 June 2021

service

5

I feel safe with the results and the staff are all lovely

06 June 2021

sales

5

Charlie and his colleagues were very helpful and made sure the process was user-friendly. It was so easy to drop off my old car and collect the Mini on the day. I also couldn't believe how quickly the car was built.

03 June 2021

service

5

great and fast service

01 June 2021

service

5

The Stewart Road Team in Battersea is excellent. I have worked with Paul for many years. Organised, reliable, honest, direct, and they explain issues well. I think they are great. Also you allow dogs. Such a relief.

01 June 2021

sales

4.5

I think that Matthew and the MINI Centre really worked hard to make the buying process of a car during lockdown a manageable process. Clearly, this is something that is better done in person for all parties involved.

31 May 2021

service

5

Good customer service

29 May 2021

service

5

Completed as scheduled and car washed ready for collection

28 May 2021

service

5

Best combination of online and real human interaction I have seen for a while

24 May 2021

service

5

Excellent communication and service

20 May 2021

service

5

Paul at Stewarts road always deals with me, i feel really looked after and valued. its one of the reasons i continue to buy BMW Mini's the after service is great.thank you

18 May 2021

sales

4

It was all very easy and well organised. The only issue was around the settlement of the outstanding balloon payment with my old car dealer, but thankfully Lauren and Lauren G dealt with it fantastically.

11 May 2021

sales

5

Lauren at Park Lane was very good.

10 May 2021

sales

5

Professional, well run handover.

10 May 2021

service

5

Car is going well

09 May 2021

sales

5

Ton Cooper and staff were excellent

09 May 2021

service

5

I have always dealt with Tom Cooper and found him consistently helpful, efficient and knowledgable.